fbpx

Frequently Asked Questions

Candidate Questions

On your candidate dashboard, under profile section, click "view CV", this will take you to your profile, this will be what  schools and recruiters are able to see when you apply for one of their job listings.

After you register or login you will be redirected to your candidate dashboard, underneath the "Manage" section, click on edit profile. Here you can edit all of the fields that make up your profile, such as your profile image, your education, your professional statement, CV etc. Click update when you are finished editing to save your information.

When completing your candidate profile, you can upload your CV, for privacy your CV is set to automatically hide it from any search results. Should you want your CV to be searchable, please tick the "show my resume in search results" box when editing your profile.

You need to be a registered candidate to apply for a job. Once you have registered, you will be redirected to your candidate dashboard, click on the jobs menu tab to see job listings. You can apply two ways, 1. on the job summary listing, or you can click "read more" and see the full listing. For both, click the "apply" button, you will be redirected to the application section of the listing.

There are three ways schools can ask candidates to apply:

  1. They provide a link to an external application site (such as applying via a schools own website)
  2. Ask you to complete an online application-this usually entails downloading their LEA teaching application form from the supporting documents sections, completing it in full and uploading it with your supporting statement to be sent direct to them.
  3. They can leave directions on how to apply for the position in the job description-this is usually to direct candidates to send applications to a specific email or for postal applications.

From your candidate dashboard, under manage, click on applications, here you will see all applications you have made.

On your candidate dashboard, under the manage section, click applications. Find the application you want to check, there will be a status next to the application summary, this will tell you when the employer has received your application as it will say "read", the employer can then decide to "shortlist", "accept" your application or "reject" your application.

Unfortunately, once a job application has been sent by a candidate it cannot be deleted as it is sent direct to the recruiting school. You can however use the contact details on the job listing or school profile to communicate your desire to remove your application.

Go to your candidate dashboard, under the manage section, click bookmarks, here you will find the list of jobs you have saved. Click on the job title to be taken to the job listing where you can apply. To remove a saved job, click delete under status.

On the candidate dashboard, under the manage section, click "my alerts", this will display a list of all alerts you have created. Here you can edit your alert, you can change the email address associated with the alert, change the frequency in which you receive the alert or add/remove search parameters. Search parameters include; type of contract, working hours, school phase etc. You can also choose to remove an existing alert or create a new alert.

Yes, on your candidate dashboard, under the account section, click "change password". You will need to enter your current password, and then enter your new password twice, to save the new password click the "change password" button.

On the candidate dashboard, under the account section, click "delete account". You will be asked to confirm you password and to tick the box which states that your account will be deleted along with all your data. To confirm this, click "delete account" button. Your account will be deleted, along with your candidate data.

Employer/Recruiter Questions

On your employer dashboard, under the profile section, click "view profile", this will take you to your school's profile page, this will be what potential candidates see when they look at your profile.

On your employer dashboard, underneath the "Manage" section, click on "edit profile". Here you can edit all of the fields that make up your school's profile, such as your school's header image, your school logo, your about us section, etc. Click update when you are finished editing to save your information.

You need to be a registered employer to list jobs. Once you have registered, you will be redirected to your employer dashboard. Under the manage section, click "post a job". This is where you will input all the information relating to your vacancies. (We suggest filling in as many details as possible as this helps search engines identify and display jobs more prominently.)

Your profile details such as; company information, company logo and company location will automatically be pre-filled on all job listing forms. If you have chosen a default application method on your school profile form, this will also be pre-chosen. However this can be changed for each individual listing.

There are three ways schools can ask candidates to apply:

  1. Provide a link to an external application site (such as applying via your schools website)
  2. Ask candidates to complete a direct online application-this usually entails uploading your teaching application form, helpful additional documents to the supporting documents section. The candidate will then download and complete the application form and upload this along with their supporting statement to be sent direct to the schools recruitment email/s.
  3. You can leave directions on how to apply for the position in the job description-this is usually to direct candidates to send applications to a specific email or for postal applications.

Listing costs

  1. FREE listing, which are unlimited and last for 30 days.
  2. You can opt to boost your job listing, and select FEATURED for £10 extra, this puts your job listing on the very top of the jobs page, in the most prominent place.

 

From your employer dashboard, under manage, click on "listings", here you will see all of your job listings. You can view "active, pending and expired" jobs. Each job listings will show how many applications it has received. You can view your job listing, edit your job listing, delete the listing, republish it for another 30 days or mark it as filled once you have hired a candidate.

To view all the applications for a job listing, click the blue applications button (it will have a numeric count and an application icon on it). Please note, if candidates apply via an external site or direct email, they will not appear in the applicants list.

For each applicant that has applied online via Docere you can view their sent application form and supporting documents, you can also view their candidate profile. You can rate the candidate via the 5 star system, simple drag your mouse (or tap finger on mobile) over the stars. You can also update candidates on the progress of their application using the status drop down button, which will send out an automatic email notifying them of the change. You can change the status from "new" to "read", and then to "rejected" or  "accepted" once you have shortlisted and hired your new employee.

 

 

On your employer dashboard, under the manage section, click "listings". This will display all job listings you have created. Under each listing, you will see an "edit" button. Click it to be taken to the job listing form, here you can edit any of the fields on the form. To save the changes you have made click "update".

Please note: if you change your contact details, such as recruitment email address, ensure to update candidates who have applied to the previous email with the new one. 

Yes, when you click "listings", this shows all of your jobs listings, to delete a listing, simply click the "delete" button underneath the title of the listing.

Please be aware, if you do delete a job listing, all applications associated with that listing will be deleted too.

To view all applicants for all jobs, in the manage section, click on "applications", this will display a list of all applicants who have applied to your school vacancies. You can filter applicants by job listing, or by status of the applicant.

You will need to register as an employer to purchase a membership first.

once you have registered: on your employer dashboard, under the manage section, click "membership". This will display the membership options for your school. We offer, 3, 6 and 12 month subscriptions. Click on the "purchase" button, you will be taken to the payments page, which will show a breakdown of the cost including VAT and the total to pay.

If you have a promotional code you can enter it on this page.

We currently accept card payments from any credit or debit card by Visa, MasterCard, and American Express.

We also accept payment by PayPal. You will be redirected to login to PayPal.

Once you have submitted your payment, you can check this is completed by clicking "payment history" in the manage section of your dashboard.  This will display all payments made, whether payment is still pending, failed or has been completed. Click on the "payment details" button to view your paid subscription.

Yes, on your employer dashboard, under the account section, click "change password". You will need to enter your current password, and then enter your new password twice, to save the new password click the "change password" button.

How to delete if you are on a free trial:

On the employer dashboard, under the "account" section, click "delete account". You will be asked to confirm you password and to tick the box which states that your account will be deleted along with all your data. To confirm this, click "delete account" button. Your account will be deleted, along with your employer data.

How to delete if you have a paid subscription:

We will need to review your account and reason for terminating your subscription to determine your qualification for non, partial or full refund, expect a reply by the next working day. For example, if a request to terminate is made on Friday, reply should be expected on the Monday, (unless a bank holiday). Once this has been determined, we will issue a refund (if applicable) that may take 5-10 working days. Once we confirm with you that this has been received, you then can follow the process above for deleting your employer account.